Thailand Luxury Villas
Jomtien Pattaya Thailand.
Close to the beach, four bedrooms, fully air conditioned,
satellite TV, private swimming pool, free car rental
Cmcresco Pte.
Ltd.
Contact: Ruzanna
Address: 16 Jalan Kilang Timor #07-05 RedHill Forum
Singapore 159308
Tel: (65) 6377-6919
Fax: (65) 6377-6939
e-mail:
feedback@cmc.com.sg
Website:
www.cmc.com.sg Categories: Debt Collection Agencies, Debt Collecting
Services, Business Consultants, Management Consultants Company Profile:
CMC
Collections
Prompt, Effective and Fast Payment Collections
Reduces Cash Flow Risk
We offer cost-effective volume-based revenue and
debt collections and individual account-based
payment collection services, charged on a
commission, fixed fee or hybrid fee structure basis.
Not only do we provide collections services for
accounts starting from as early as one day past due,
we also offer pre-due reminder services. Our team of
highly trained and customer-oriented collections
staff is able to take assignments across all
industries, up to litigation, if necessary.
We provide periodic reports on the portfolio of the
accounts and these can be tailored to your reporting
specifications. Our fully automated system keeps a
log of actions taken on each account that we manage.
There are no hidden fees. Besides telephone dunning
and field visits; we also provide skip tracing and
letter services. We adhere strictly to all
regulatory policies and guidelines.
Our aim is to preserve good relations between
creditor and debtor while aiming to achieve the
highest possible return on every dollar placed. Our
staff handles a claim from the very first collection
call to the final coordination in a lawsuit,
ensuring continuity in approach and consistent
communication. All our clients are assigned a
dedicated team to handle their claims, allowing us
to become familiar with their cases and accounts.
Our investment in IT allows easy access to
progression reports and claim information. We can
also provide prompt tracking of claims with detailed
reports based on the reporting formats determined by
our clients. This service is offered by Credit
Management Consultancy (Asia) Pte Ltd – our 3rd
party collections and staffing services company.
CMCconsulting
Bad Debt Prevention Starts From Your Credit And
Collections Processes
CMC is able to provide on-site evaluation of
companies credit and receivables collection
processes. We review as well as make recommendations
to enhance existing credit policies, advise on
operations and technology issues and offer all types
of revenue management strategies to assist in better
revenue control.
We advise credit staff on how to manage their work
more efficiently and assist in implementing
solutions that could enhance productivity in the
collection processes. As part of the consultancy, we
also provide training on an individual or group
basis based on your companies’ internal needs and
existing competency level. We work with a number of
legal firms, software partners and consultants to
offer expert advice if necessary as part of our
consultancy effort. This service is offered under
CMCresco Pte Ltd – our training and consulting arm.
CMCsoftware
Accounting Software Is Inadequate To Manage Broken
Promises
Our flagship revenue collections management product
named B.E.S.T. (Bottomline Enhancement System
Technology) Collections Software is developed
according to standards and benchmarked against major
corporations’ best practices. This web-based product
not only supports the entire credit cycle but comes
with an intuitive and user-friendly interface that
enables companies to increase productivity and
efficiency that does not compromise business
challenges.
Managers are in full control of the assignment of
accounts, defining account portfolio, and even work
list assignments. All system changes and call logs
are recorded for management and audit purposes. The
System Managers can define parameters to determine
the way accounts and/or collectors should be
monitored. Parameters such as promise hold days, no
contact management and broken promise supervisor
reviews are just a few amongst a set of more
sophisticated parameters available. Customer-level
viewing capability enables staff to act on all the
entries related to the same customer, hence increase
productivity and effectiveness.
Our solution allows data exchange with any backend
system regardless of database and can easily
integrate with any call centre telephony system such
as predictive dialers for further enhancement in
productivity. We offer these affordable and
user-friendly solutions via CMCredence Pte Ltd - our
business IT arm. www.cmcredence.com
CMCstaffing
Poor Collection Staff Equals Bad Collections Result
CMC is the only company in Singapore that provides
placement services for trained customer service and
collection staff to companies. Trained receivables
collection staff are hard to come by. We can be your
staffing partner to fill variable staffing gaps in
your organization’s receivables department.
We provide and source for permanent, contract and
part-time staff to assist companies to better manage
and to reduce credit risk. We ensure that staff in
our placement services are trained before deployment
and are able to start performing their task
immediately. We prepare the staff to project a good
professional image by going through a training
programme on how to handle customers. Some companies
have been using us to control their staffing cost by
concurrently operating a team of their own as well
as CMC’s placement staff to better manage their
receivables risk and human resources variable
requirements. We also provide other HR headhunting
and placement services. This service is offered by
Credit Management Consultancy (Asia) Pte Ltd – our
3rd party collections and staffing services company.
CMCtraining
Credit and Collections Knowledge Are Never Taught In
Business Schools
We have developed a series of customizable in-house
training courses that could be adapted across
different industries. We regularly conduct public
seminars and regional conferences that offers a
range of commercial debt, receivables and credit
topics in one-day, two-day and half-day sessions to
bring knowledge to people who want to learn more
about credit & collections.
We will be able to design and provide the necessary
program structure to ensure a complete and
up-to-date learning experience. Our program includes
role-plays, computer simulations exercises, field
visits and group work, besides dynamic lectures. Our
trainers are practitioners in the credit,
receivables, debt and revenue management areas and
have many years of experience in the industries.
Our trainers travel around the region to conduct
training and to design customized courseware to suit
companies’ needs. We also provide speakers to
companies, associations, national convention,
industry groups and chambers of commerce as part of
our services. We also work with partners to offer
joint conferences, seminars and workshops as part of
our effort to increase the professionalism in the
debt, credit and receivables management industry.
This service is offered under CMCresco Pte Ltd – our
training and consulting arm.
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