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Singapore Call Centre, Telemarketing Companies List

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Singapore Call Centre, Telemarketing Companies List
businesses are busy. It is not surprising therefore that they often outsource their call centre services and help line services. Call centres also handle many telemarketing functions undertaking customer surveys and market research surveys. India call centers handle the bulk of work for well known international companies. However many Singapore companies opt to have a local Singaporean voice to answer your call.

A call centre or call center is a centralised office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outgoing calls for telemarketing, clientele, product services, and debt collection are also made. In addition to a call centre, collective handling of letters, faxes, live chat, and e-mails at one location is known as a contact centre.

A call centre is often operated through an extensive open workspace for call centre agents, with work stations that include a computer for each agent, a telephone set/headset connected to a telecom switch, and one or more supervisor stations. It can be independently operated or networked with additional centres, often linked to a corporate computer network, including mainframes, microcomputers and LANs. Increasingly, the voice and data pathways into the centre are linked through a set of new technologies called computer telephony integration.

Most major businesses use call centres to interact with their customers. Examples include utility companies, mail order catalogue retailers, and customer support for computer hardware and software. Some businesses even service internal functions through call centres. Examples of this include help desks, retail financial support, and sales support.

A contact centre, also known as customer interaction centre is a central point of any organization from which all customer contacts are managed. Through contact centres, valuable information about company are routed to appropriate people, contacts to be tracked and data to be gathered. It is generally a part of company’s customer relationship management (CRM). Today, customers contact companies by calling, emailing, chatting online, visiting websites, faxing, and even instant messaging.
Related Categories
Featured Singapore Call Centre Companies List
Antasis Pte. Ltd Singapore Call Centre Company. Telephone Answering Services, Call Centre Services, Office Services, Accounts Receivable Management, Customer Service Support, Database Administration, Email Support
Arvato Services Asia Pacific Pte Ltd Singapore Database, Management Consultants, Business Services, Business Consultants, Database Management, Call Centre, Campaign Management, Contact Centre, CD Replication, Customer Service, eCommerce, Fulfillment Services, IT, Logistics, Marketing, Media, Business Process Outsourcing, Printing, Procurement, Product Kitting & Packaging, Production
Build Design Singapore Interior Designers, Interior Design Consultants. Undertakes interior design projects and supplies custom-made furniture for the commercial sector. Design consultation & proposals, Layout & space planning, Turnkey project management, co-ordination for all fitting works, Data Centre, Call Centre Build Specialist, Move co-ordination, Office Re-instatement Works
Business Answering Services Pte Ltd Singapore Business Services Company, Telephone Answering Services, Business Consultants, Business Services
Ceo Suite Pte Ltd Singapore business center and serviced office operator, bilingual phone answering and instant call forwarding, Domicile service, Copywriting and editing, Executive secretarial services, Desktop publishing, Translation and interpretation services, Color-laser printing and scanning facilities, High-speed photocopying, Binding, Travel arrangements, Telemarketing, Local and international courier services, Recruitment
Singapore Call Centre Companies Directory A-Z
A V Network Pte Ltd
Ad & Media Services Pte Ltd
Aeradio Technology Pte Ltd
AKN Messaging Technologies (S) Pte Ltd
Alpha Net Services Company
Amanah Fitrah
Amira Network & Services Company
Antasis Pte. Ltd.
Arvato Services Asia Pacific Pte Ltd
Aspect Communications (S) Pte. Ltd.
Axis Plus Pte Ltd
Conex Resources Pte Ltd
Connect Centre Pte Ltd
COPC Asia Pacific Inc
Core-M Integrated Marketing Solution Pte Ltd
Data'Sphere (S) Pte Ltd
Enrich Consulting Pte Ltd
EPS Computer Systems Pte Ltd
Fixics Solutions
GrowHill International Pte Ltd
Innovax Systems Pte Ltd
Intercall Marketing Services Pte Ltd
Kankei Relationship Marketing Services Pte Ltd
Knowledge-Age Asia Pte Ltd
ms2 Pte Ltd
Omnitouch Pte Ltd
One Channel Private Limited
One Channel Pte Ltd
One Force
Orchard Road, Singapore
pH4 Division Of Pte Ltd
Shenton Way, Singapore
Shenton Way, Singapore
Smartvoice Pte Ltd
Speedb Pte Ltd
Synapse Answering Service Pte Ltd
Telemarketing Asia (S) Pte Ltd
Teletronic Services
United Premas Ltd
Voice Response Technology Pte Ltd
Xintel Pte Ltd
Singapore Call Centre Companies Services



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